Another letter of complaint was sent to Barclays Head Office! Head Office wrote to say again that the Bank would not correspond further on the matter. So much for ‘Customer Care’ and the Bank’s promised ‘Complaints Procedure’! The storm over cash point charges, branch closures and the ‘Big Bank’ advertising campaign shows how insensitive and out […]

I took the ‘charge’ and the original High Court consent order to the senior partner of a leading firm of solicitors in Derby. His verdict? – Yes the ‘charge’ would give Barclays the right to go back on all that had been agreed, but even worse the High Court Consent Order signed 6 months before

Friday came and I was ready for another row with Karl Davies. This time the meeting began with me venting my anger at him and Angela Hardman over the involvement of my son. Mr Davies made it  obvious that he wanted to get on to other matters After a short discussion Mr Davies came up

So with a heavy heart we asked the tenants if we could remove our possessions at the house when they left. They agreed and my wife and I packed our belongings and furniture ready for removal. The tenants told me that they were not due to hand over the keys for two days. I turned

Eventually the meeting with Karl Davies was arranged for 14th February 1997 (St Valentines Day). The meeting was held at the offices of Edge & Ellison, Birmingham, solicitors for Barclays, Karl Davies, Angela Hardman of Edge & Ellison, Richard Foster of Taylor Simpson & Moseley (my solicitor) and myself were present. As I walked Into

I met Mr Fisher of the Receivers (Fisher Hargreaves Proctor) at the offices of Bagshaws in Derby. Even though Barclays appointed them, officially the Receivers were supposed to be acting on my behalf. I asked Mr Fisher to tell me what his fees would be – his reply “fees had been agreed with the Bank and

When I complained to Barclays I expected a swift and professional response as promised in Barclays “Code of Business Banking’ My “Official Letter of Complaint” to the Business Centre in Derby at the end of October 1995 was simply brushed aside. Complaints to the Bank’s Regional Office at Nottingham were dismissed out of hand. Without

My Official Letter of Complaint to Barclays asked the Bank to consider the circumstances surrounding the original lending and the mismanagement of my accounts described below and in the previous page. ORIGINAL LENDING In May 1989 1 borrowed from Barclays £75,000 to purchase a property in Spain and a further £120,000 for another in Darley

NOTE: These are the pages of the website as published in 2000 and referenced in Barclays own files at the time. 9 pages of a similar ‘Story’ complete with cartoons were included in the 100 pages attached to the Writ for Possession of Uttoxeter Road prepared by FHP and served by Browne Jacobson in July 1997.